Help Center

tbaj FAQ — All Your Questions
Answered in One Place

New to tbaj or just need a quick answer? This FAQ page covers everything — registration, deposits with bKash and Nagad, withdrawals, game rules, bonuses, the tbaj Android app, and account security. If you cannot find what you need here, reach out to the tbaj support team directly.

Secure Platform bKash & Nagad 24/7 Support
50+

FAQ Topics

24/7

Support Available

<2 min

Avg. Response

৳10

Min. Bet

Quick Help Topics

What Do You Need Help With?

Jump straight to the topic you need. Every section below covers a key part of the tbaj experience for Bangladesh players.

Registration & Account

How to create a tbaj account, verify your details, reset your password, and manage your profile. Registration is free and takes under two minutes for Bangladesh players.

Deposits & Withdrawals

Everything about depositing with bKash, Nagad, and Rocket — minimum amounts, processing times, and how to withdraw your winnings back to your mobile wallet quickly.

Games & Betting Rules

Rules and tips for Andar Bahar, Keno, Spirit Party, cockfighting, Monkey King Fishing, and Fishing Kui Li. Understand how each tbaj game works before you place your first bet.

Bonuses & Promotions

How the tbaj welcome bonus works, reload bonus terms, VIP rewards, and how to make sure your bonus is credited correctly after your first deposit.

tbaj Android App

How to download and install the tbaj APK on your Android phone, fix common installation errors, and keep the app updated. The tbaj app is not on the Play Store — download it from the App page.

Security & Responsible Gaming

How tbaj protects your account, what to do if you suspect unauthorised access, and how to use tbaj's responsible gaming tools including deposit limits and self-exclusion.

All Account Payments Games Bonuses App Security
Registration & Account

Go to the Register page and fill in your name, mobile number, and a password. You will receive a verification code on your phone. Enter the code to confirm your number and your tbaj account is ready. The whole process takes under two minutes. Registration is completely free — there is no fee to create a tbaj account.

No. tbaj allows one account per person. Each mobile number and each bKash or Nagad wallet can only be linked to one tbaj account. If you try to register a second account, it will be flagged and may result in both accounts being suspended. If you have trouble accessing your existing account, use the password reset option or contact tbaj support.

Click the Forgot Password link on the Login page. Enter the mobile number linked to your tbaj account and you will receive a reset code by SMS. Enter the code, set a new password, and log in. If you no longer have access to the registered mobile number, contact tbaj support at [email protected] with your account details.

You must be at least 18 years old to register and play on tbaj. This is a strict requirement. tbaj takes responsible gaming seriously and does not allow underage players on the platform. If you are under 18, please do not attempt to register. See the Responsible Gaming page for more information.

Log in to your tbaj account and go to the Account Settings section. From there you can update your display name, email address, and notification preferences. Your registered mobile number cannot be changed without contacting tbaj support, as it is tied to your payment methods and identity verification.
Deposits & Withdrawals

tbaj accepts deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. You do not need a bank account or credit card to play on tbaj. All transactions go through your mobile wallet, which makes it fast and convenient for players across Bangladesh.

The minimum deposit on tbaj is ৳100. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification. Deposits are credited to your tbaj wallet within seconds of the transaction being confirmed by your mobile financial service provider.

Most tbaj withdrawals to bKash, Nagad, or Rocket are processed within 5 to 15 minutes. During peak hours or for larger withdrawal amounts, processing may take up to 30 minutes. If your withdrawal has not arrived after one hour, contact tbaj support with your transaction reference number and the team will investigate promptly.

tbaj does not charge any fees on standard deposits or withdrawals. Your mobile financial service provider (bKash, Nagad, or Rocket) may apply their own transaction charges, which are outside tbaj's control. Always check your wallet provider's fee schedule before initiating a transaction.

First, check that the transaction was completed successfully in your bKash, Nagad, or Rocket app. If the payment went through but your tbaj wallet has not updated after 10 minutes, take a screenshot of the transaction confirmation and send it to [email protected]. Include your tbaj username and the transaction amount. The support team will manually verify and credit your wallet.

The minimum withdrawal amount on tbaj is ৳200. You must have completed the wagering requirements on any active bonus before you can withdraw bonus-related funds. Your main wallet balance (from direct deposits) can be withdrawn at any time without wagering conditions.
Games & Betting

tbaj currently offers six games: Andar Bahar, Keno, Spirit Party, Cockfighting, Monkey King Fishing, and Fishing Kui Li. All games are available on both the tbaj website and the Android app. New games are added periodically — check the Game page for the latest additions.

In tbaj Andar Bahar, the live dealer places one card face-up in the centre — this is called the joker card. Cards are then dealt alternately to two sides: Andar (inside) and Bahar (outside). You bet on which side will receive a card matching the joker's value first. If your chosen side gets the matching card, you win. Rounds last about 30 seconds. The minimum bet is ৳10.

tbaj Keno is a number draw game. You pick between 1 and 10 numbers from a grid of 80. The tbaj system then draws 20 numbers at random. The more of your chosen numbers that appear in the draw, the higher your payout. Draws run every few minutes so there is always a new round to join. The minimum bet is ৳10 and the payout table is shown clearly before you confirm your selection.

Yes. Number-based tbaj games like Keno and Spirit Party use certified random number generation (RNG) to determine outcomes. Live games like Andar Bahar use real dealers with verified live video feeds. Cockfighting uses authenticated live arena streams. tbaj is committed to fair play and does not manipulate game outcomes in any way.

Most tbaj games start from ৳10 per round — including Andar Bahar, Keno, Monkey King Fishing, and Fishing Kui Li. Spirit Party starts from ৳20. Cockfighting has a minimum bet of ৳50 due to the live arena format. All minimum bets are displayed clearly in the game lobby before you place a wager.

tbaj games are real-money games and require a deposit to play. There is no free demo mode for most games. However, new players who register and make their first deposit receive a welcome bonus, which gives you extra credit to play with. This effectively extends your playing time without requiring additional funds from your own wallet.
Bonuses & Promotions

New tbaj players who register and make their first deposit are eligible for the tbaj welcome bonus. The bonus is credited to your tbaj wallet automatically after your first qualifying deposit. The exact bonus amount and percentage are shown on the tbaj promotions page. Wagering requirements apply before bonus funds can be withdrawn.

Wagering requirements mean you need to bet a certain multiple of the bonus amount before you can withdraw it as cash. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place ৳5,000 in total bets before the bonus converts to withdrawable cash. The wagering requirement for each tbaj bonus is clearly stated in the promotion terms.

The tbaj VIP programme rewards loyal players with points for every bet they place, regardless of which game they are playing. As you accumulate points, you move up through VIP tiers — each tier unlocks better bonuses, higher withdrawal limits, faster processing, and dedicated support. Visit the VIP page for the full breakdown of tiers and rewards.

First, check that your deposit met the minimum qualifying amount for the bonus. Some bonuses also require you to enter a promo code during deposit — if you missed this step, the bonus may not have been applied. If you believe you met all the conditions but the bonus is missing, contact tbaj support at [email protected] with your deposit confirmation and the support team will review your account.
tbaj Android App

The tbaj Android app is available as a free APK download from the tbaj App page. It is not listed on the Google Play Store, so you need to download it directly from the tbaj website. The APK file is safe and has been tested on a wide range of Android devices. The download and installation process takes under two minutes on a standard mobile data connection.

Step 1: Go to your phone's Settings, then Security, and enable Install from Unknown Sources (or Allow from this source on newer Android versions).

Step 2: Download the tbaj APK from the App page.

Step 3: Open the downloaded file from your notifications or file manager and tap Install.

Step 4: Once installed, open the tbaj app and log in with your existing account or register a new one.

The dedicated tbaj app is currently Android-only. iPhone and iPad users can access all tbaj games through the Safari browser by visiting tbaj.net. The mobile website is fully responsive and works well on iOS devices. You can add tbaj.net to your iPhone home screen for quick access — it behaves similarly to an app.

The most common reason the tbaj APK fails to install is that Install from Unknown Sources has not been enabled in your phone settings. Go to Settings → Security → enable Unknown Sources, then try installing again. If the issue persists, make sure you have enough storage space on your device (at least 100MB free) and that you downloaded the complete APK file without interruption. Re-download from the App page if needed.

Since the tbaj app is not on the Play Store, updates are not automatic. When a new version is available, tbaj will notify you inside the app with an update prompt. You can also check the App page at any time to see if a newer version is available. Simply download the new APK and install it over the existing version — your account data and wallet balance are stored on the tbaj server, not on your device, so nothing is lost during an update.
Security & Responsible Gaming

tbaj uses SSL encryption on all connections between your device and the tbaj servers. Your password is stored in hashed form — tbaj staff cannot see your actual password. Two-factor authentication (2FA) is available and strongly recommended. Your personal data is handled in accordance with the tbaj Privacy Policy and is never sold to third parties.

Change your password immediately using the Login page password reset option. Then contact tbaj support at [email protected] and report the suspected unauthorised access. The tbaj security team can review your account login history and, if necessary, freeze the account while the investigation is ongoing. Do not share your tbaj password with anyone.

tbaj provides responsible gaming tools in your account settings. You can set daily, weekly, or monthly deposit limits to control your spending. You can also request a temporary cooling-off period or a full self-exclusion if you feel you need a break from betting. These tools are available at any time and take effect immediately. Visit the Responsible Gaming page for full details.

To permanently close your tbaj account, contact support at [email protected] with a request to close your account. Before closure, make sure you have withdrawn any remaining balance from your tbaj wallet. Once an account is permanently closed, it cannot be reopened. If you are closing your account due to problem gambling, tbaj can also arrange a self-exclusion that prevents you from creating a new account.

Still Have Questions About tbaj?

This tbaj FAQ covers the most common questions from Bangladesh players, but we know every situation is different. If your question is not answered here, the tbaj support team is available around the clock to help. Whether it is a payment issue, a game question, or an account problem, the tbaj team responds quickly and in a way that is easy to understand.

tbaj was built specifically for the Bangladesh market. That means the payment system, the game selection, the app, and the support experience are all designed around how players in Bangladesh actually use online betting platforms. bKash and Nagad are the primary payment methods because that is what Bangladesh players use every day. The tbaj Android app is a dedicated APK — not just a mobile website — because most Bangladesh players access the internet primarily through their phones.

If you are new to tbaj, the best place to start is the Register page. Creating an account is free and takes under two minutes. Once you are registered, you can explore all six tbaj games, claim your welcome bonus on your first deposit, and start playing immediately — whether you are on a desktop browser or the tbaj Android app on your phone.

New Player

Ready to Play?

Register a free tbaj account and claim your welcome bonus. All 6 games unlocked instantly after your first deposit.

Register Free Login

Free to join · No hidden fees

Contact Support

Can't find your answer in the FAQ? The tbaj support team is available 24/7.

Available 24 hours, 7 days a week
Responsible Gaming

tbaj is committed to safe and responsible gaming. Set deposit limits, take a break, or self-exclude at any time from your account settings.

Learn More
Good to Know

A Few Things to Keep in Mind

One account per person. tbaj allows only one account per mobile number and per payment wallet. Duplicate accounts will be suspended without notice.

Withdrawals go to the same wallet you deposited from. For security, tbaj sends withdrawals back to the same bKash, Nagad, or Rocket number used for the deposit.

Bonus wagering must be completed before withdrawal. Bonus funds are separate from your main wallet balance. Check your active bonus terms before requesting a withdrawal.

tbaj will never ask for your password. If anyone contacts you claiming to be tbaj support and asks for your password, do not share it. Report the contact to [email protected].

tbaj at a Glance

৳100
Min. Deposit
৳200
Min. Withdrawal
৳10
Min. Bet
6
Games Available
24/7
Support
18+
Age Requirement
Ready to Play?

Join tbaj and Start Playing Today

Register a free tbaj account in under two minutes. Deposit with bKash or Nagad, claim your welcome bonus, and play all six games right away on mobile or desktop.

Register Free Login Download App

Fair & Secure  ·  bKash & Nagad  ·  [email protected]